Cloudflare

Hello Cloudflare Team,

I tried to contact your support through the website chat, but it requires a business email address.

I am using my personal email (saithanphyoaung20@***.com), so I was unable to submit the form.

I would like assistance with contacting Cloudflare sales/support.

Please help me or forward my request to the correct department.

Thank you very much,

Sai Than Phyo Aung

My account 28311****@***.com due to misoperation, the domain name hantao1205.netlib.re was subscribed to the business plan with an annual payment of $2400. The invoice number IN-5117**** is currently unused and the subscription time has not exceeded 24 hours.

Application for assistance in canceling the business subscription and refunding.

Thank you for your contact information 28311****@***.com or hantao1980@***.com

At present, a dispute has been initiated with the bank regarding this transaction. If a refund cannot be issued, a complaint may be filed with the consumer protection department and legal department of your company's country in the future.

I have FULLY exhausted the different ways that I could possibly be in contact with your company. I AM NOT A CUSTOMER of your janky *** "product." Yet I am blocked from seeing my retirement account, seeing my HSA account, using Indeed or Glassdoor, which I HAVE to use for my job.

I have looked at ALL community posts about this, which you CLOSE for new comments after three days (are you *** kidding me? Why even HAVE a community page then?). I went to the Cloudflare Reddit and made a huge post. The moderators A) said that some of the moderators actually WORK at Cloudflare, which I think is hilarious because no one does apparently, B) did not read my post at all and gave me the same exact "solutions" that have NEVER worked, C) told me that I "was being combative and wasn't listening to commentors and didn't seem open to the solutions they were giving," which is mainly because every single person who offered a "solution" and didn't just make a joke gave me the same exact solutions that I had already tried, which is EXACTLY what my post stated, but I know people on Reddit are also illiterate, so that's fun.

I have cleared my caches, I have disabled all extensions, I have tried different browsers, I have tried different laptops altogether, I have used incognito mode, I don't use a VPN, I have done EVERYTHING that has been suggested to me. I cannot submit a support ticket because, again, as stated, I DO NOT have an account with you and never wanted one. I also couldn't even log into an account with you if I WANTED to (again, which I don't, because your product is a *** scam) because your OWN website does the same thing that the previously mentioned websites do. And I have never been able to access your actual website because you block it...

I JUST want to access my retirement and HSA accounts. I do not understand how it is legal for you to block people from these websites and then have NO customer support WHATSOEVER. I tried complaining to the Better Business Bureau, but you are, OF COURSE not accredited, so you don't care either way. Since I cannot get ahold of anyone in your supposed company that is willing to help in ANY way, I'm going to be forced to seek legal action.

I work with a group of lawyers and I am going to ask them what they think I should do, because this has been MONTHS and I am still blocked from all of these websites, including your own. It does not give me an error - it just stays on the "verifying you're a human" screen and re-loads over and over and over and over again. Also, if I am told that "the issue is with the website administrator and not cloudflare," I'm going to SCREAM. It's not an issue with the individual websites when it is happening across the board.

The issue, as it has always been, is with YOU, the common denominator between all of these different sites. I got this email from PissedConsumer.com because even though I am NOT a consumer of your illegitimate website, I am absolutely PISSED. I guarantee that I probably won't hear anything back from this, because that would just be par for the course with you people.

But please, I BEG you, PLEASE respond to me. I'm losing my *** mind because of this.

I tried to purchase tickets to a show on Ticketmaster, and I used my card, and it said I was blocked from making the purchase, and it's been doing the same thing for several months now. I've called my bank.

I've called Visa. I've called Ticketmaster. I've called you. I've called Cardinal Commerce, the other name on the blocked website page that I get, and everyone says that it's impossible for them to touch the purchase and for them to stop it, but someone is blocking this, and I want to know who and I want to know why I can't even make a purchase to take my daughter to a comedy show on her birthday next week because I'm blocked, and I don't understand why I'm blocked.

I have season tickets to the Indianapolis Colts and my Indiana Pacers through the same account, so I don't understand how I'm blocked. Like, what am I doing wrong?

But I don't understand this at all. This is unacceptable.

My email conversation with a valid business was closed down with the explanation that my website was under cyberattack. Subsequent attempts to find out what was going on met with no response. This company should rename itself to Cloudburst!

Every time I clicked the human verification it's keeps looping so I can't get to the sites I pay for but I have to get past cloudflare human verification.

It is impossible to contact this company or to get a call back.

A couple of sites with Cloudflare are needlessly blocking me for no good reason. They are also blocking others in the same region.

Can't reach anyone on the sites to ask them to unblock me. Can't reach Cloudflare to help either.

I think sites using Cloudflare could be inadvertently reducing customers by blocking them when they should not be blocked.

Hello... I was trying to access my account on fortebet , but been blocked to access fortebet website

I have never downloaded Cloudflare, but it's somehow in my Google account and Samsung phone. It continually blocks me from going to sites.

It has been deleting my emails, and I'm not a developer. I refuse to open a Cloudflare account to delete the Cloudflare account that is hacking into my phone and deleting my emails.

There is no help or customer support. We spent $125 to register a domain and now they are not available.

They want to charge $20 to talk to an agent. Hope this is not a Chinese company. If it is we will write a letter of US congess to ban them in US.

Our hosting provider and we have been struggling since Friday to add

1.

Custom name server s

2. We have changed DNS, where A record is not propagating.

There is zero response form sales and costumer service.

In order to chat with them you have a pay $20 a month ?

We need serious help as their dNS is not propagating.

I keep getting a 525 issue. Handshake? Denver is the issue.

I need to get into my account to post and sell and whatever cloudflare is is stopping this!

Can't contact Vinted since they have no customer support and now reading you guys don't have any either.

So how am I suppose to do business if it's down on both ends???

This is outrageous.

Fix your issues.

I'm unable to get a response from Cloudflare. I feel abused by their staff.

I have used their service for many years, and the quality of customer service has tanked. I had several surgeries and requested a refund because I was in the hospital when they charged me for the annual fee. I also tried to stop two add-on services, but they continued to charge me. I opened four tickets and wrote about 30 emails.

They would occasionally reply but would never give a real answer. I closed my business. They seem to rely on AI. It's a big joke and a waste of time.

I want them to keep their promise and give me a partial refund. There was an issue with one of my domain names, and I was told by their team that a hacker was trying to steal my domain name, and once they fixed the issue, they would handle the refund. This was in February.

They need to keep their promise. I need funds for meds.

There is no help or customer support. We spent $125 to register a domain and now they are not available

Our hosting provider and we have been struggling since Friday am and zero response

In order to chat with them you have a pay $20 a month ?

I had to leave a message on the sales line, which is all this is. This does not actually get you any customer support. I'm hoping that leaving a message on their attack line will actually get me some attention from this company because I can't get it any other way!

I can't get anyone to answer my question, and the community portal doesn't have the answers to my question.